Your First Call. Our First Commitment.

One call.
Every door opens.

Whether you're a family looking for support, an individual ready to start your journey, or a provider making a referral. AcuityCare's Access team is here for you.

Start Your Journey Call (501) 247-1830
AcuityCare Access coordinator meeting with a family in Little Rock, Arkansas office
Choose Your Path

Two ways in.
Same dedicated team.

Whether you're reaching out for yourself or sending a client our way, Access handles every first contact with care and urgency.

Individuals & Families

I'm looking for support for myself or a family member

You don't need to know exactly what you need. Our Access team will guide you through eligibility, available services, and the right next step. No cost to explore.

  • 1 Call us or fill out the intake form below. No referral required.
  • 2 An Access coordinator will reach out within one business day.
  • 3 We'll review eligibility, waiver status, and available services together.
  • 4 If you're a fit, your case manager begins building your person-centered plan.
Start My Journey

Healthcare & Social Service Providers

I'm a provider making a referral on behalf of a client

AcuityCare accepts direct referrals from hospitals, schools, DDS case managers, social workers, physicians, and community partners. We respond the same business day.

  • 1 Submit the referral form below or call our direct Access line.
  • 2 Provide basic client info and we'll handle the rest.
  • 3 Our licensed care team reaches out to the client or guardian and begins intake.
  • 4 You receive a confirmation and can track referral status with our team.
Submit a Referral

Reach Out

We respond within one business day.

Fill out the form and our Access team will be in touch. Or call us directly. There are no wrong questions and no wrong doors here.

Typical response: same or next business day

By submitting this form, you consent to AcuityCare contacting you about services. Your information is kept confidential and is never sold or shared.

Referrals are received by our licensed Access team. We will reach out to the client or guardian and confirm receipt with you within one business day.

After You Reach Out

What happens next

From your first call to your first care plan. Here's what the Access process looks like for new consumers and families.

01
Access Review

Our Access coordinator reviews your intake and confirms Medicaid waiver eligibility and service fit. We respond same or next business day.

02
Needs Assessment

A licensed social worker conducts a thorough needs assessment, identifying the right division and level of support for your unique situation.

03
Care Plan Built

Together we build an individualized plan: specific goals, timelines, and the team who will help you achieve them.

04
Support Begins

Services launch according to your plan. Your case manager stays with you, coordinating across divisions as your needs evolve.

Common Questions

Questions before you reach out?

If you don't see what you're looking for, call us directly at (501) 247-1830. There are no wrong questions here.

No. Individuals and families can contact AcuityCare directly. Our Access division is designed to be the first door. No referral, prescription, or prior authorization needed to start a conversation. We'll determine eligibility and appropriate services together.
AcuityCare's Bridge Forward division is specifically designed for people waiting on a CES or other Medicaid waiver. We provide interim case management and community resource linkage while you wait. No one navigates the system alone.
Our Access team aims to respond to all inquiries within one business day. Urgent referrals from providers are typically addressed the same day. If you need a faster response, call us directly at (501) 247-1830.
Yes. AcuityCare is a licensed Arkansas Medicaid waiver provider. Most of our services are funded through Arkansas Medicaid waiver programs, including CES and ARChoices. Our Access team will help you understand which program fits your situation.
Use the Professional Referral form above or call us directly. We accept referrals from DDS case managers, hospital social workers, school counselors, physicians, and community partners. Provide basic client info and we'll handle the rest, including reaching out to the client or guardian and confirming receipt with you.
AcuityCare is headquartered in Little Rock and serves individuals and families across Arkansas. Contact our Access team to confirm service availability in your specific county or community.

No gaps. No wrong doors.
Just care.

AcuityCare's Access team is ready. One call or one form is all it takes.

Start Your Journey Call (501) 247-1830 ✉ Email Our Team